Often the quickest way to find the answer you are looking for is to check the Help Centre for the most commonly asked questions – go there.
Understanding Your Prescription shows some example prescriptions and explains how to interpret the information
Delivery Times explains how long until you receive your shiny new glasses.
To get in touch, pop us an email anytime by clicking the blue ‘Support’ tab on the right of this screen or use the email address below. We aim to reply to all emails within 24 hours but it is normally much sooner.
Fax: 1300 788 462
Post: PO Box 246, Mount Hawthorn WA 6915