OPSM undercut by 70% at GlassesOnline

Ever wondered why glasses are so expensive at OPSM? We did too, and since pioneering the sale of glasses online, we've saved customers over $1m. Here, some of our customers share their experiences:

"My glasses have arrived thank you - and they are excellent!! Exactly what I wanted!! I found the ladies who I spoke to on the phone (unfortunately I cannot remember their names) were exceptionally helpful, polite, very business like and a pleasure all round to do business with. Both pairs of my glasses are exactly as I had hoped and at such a reasonable price - about half the cost I had been quoted from OPSM for exactly the same thing.
Overall, I am very, very pleased with my glasses, your service, price, quickness in processing-posting etc. I have given some of your business cards to friends and have highly recommended you to many others also. I wish your business all the best and will be back when next I need glasses or sunglasses. Kindest regards"
Katrina, Bomaderry 10/04/08

"Sorry, I have been really busy but have been meaning to send you an email all week to thank you for your fantastic service, and tell you how very pleased I am with my new glasses. I shall certainly be recommending you, as will my husband who got his pair first and encouraged me to try your online service. I had the glasses within 2 weeks, that in itself is amazing. I have another pair of glasses which I purchased from OPSM - from start to finish that took 2 and a half months, and I had to phone them and nag them all the time. There were some problems with them, but it should not have taken as long as it did, and believe me they cost plenty. I shall never go back to them, but you have my business from now on! One question - do you do sunglasses as I do need a new pair. Thank you again, I am delighted. Cheers"
Liz, Railton 08/02/07

"Dear Kevin, I am very happy with an online purchase of my glasses. They fit so well, that I do not even need adjustment to bend arms on the glasses. Approaching glassonline I was a little bit sceptical about taking correct measurements, but after this experience, I am not sceptical any more. Actually, I am already spreading a word, with or without your kind bonuses. I also want to underline exceptionally professional and helpful service I have received over the phone and all advice. Time delivery was very reasonable as well. Pity you cannot extend online service to multifocal glasses yet. I understand it is more difficult to tailor such glasses to requirements, but I hope you find eventually a way to do that. Sorry for delay to respond, but I put the glasses immediately to work and simply have forgotten, that I have had a vision problem sitting in front of my computer. I also saved $300 on a quote given to me by OPSM. Regards."
Andrew, Camberwell 08/02/08

"Hi, I received the glasses on time and my wife, who they were purchased for, is very happy with them.  She is a frequent visitor to the Habord Diggers Club and has had complimentary comments from her friends.  (She wears them all the time instead of the expesive pair she purchased from OPSM). I would have no hesitation in commending your service to my friends, the phone call to ensure the details were correct was a pleasant surprise. I hope you are successful in all your endeavours.  Thanks for a very well handled and easy purchase experience."
William, North Manly 20/07/07

"Thankyou the service is great. I doubt highly whether I will ever return to OPSM. Thanks, well done."
Craig, Nerang 5/07/06

"Received my glasses yesterday and for the first time in years my wife liked the glasses I had chosen. That in itself is worth a score of 100+. However the biggest surprise was when I looked at a receipt for a pair of glasses purchased from OPSM in April 2006. The purchase price was $415.00 less $157.00 from Medibank Private. So I still paid $258.00 for the same general style of glasses as the ones I have just paid $65.00 + $4.50 p/p. I have only just retired and as I am on a DVA pension at 62 this saving has been a godsend. As far as telling my friends I have been in IT sales and marketing for over 28 years and my mouth won't stop yapping. All of my friends say I am a good talker and I have always believed that word of mouth is always the best form of advertising. A VERY happy customer."
Bill, Acacia Ridge 03/07/07

"Thank you for my glasses, almost a perfect fit, I have given your card to a couple of my friends already, and they are very interested, especially after the story on Today Tonight, to whom I am going to send an email to, as on the show they showed someone from OPSM, saying that you don't get friendly and personal service, well I will be telling them about the wonderful service from your company and the NON SERVICE from one of their stores. Any how thanks and when Hubby needs his replaced we will certainly be getting them from you. Regards."
Joan, Watanobbi 25/06/07

OPSM vs GlassesOnline As featured on Today Tonight